Help Center

Install guides, fixes for the common snags, and a human at support@getstateline.com when you need one.

Install on iPhone

Settings → Cellular → Add eSIM. Two minutes, start to finish.

Read the guide →

Install on Samsung Galaxy

Settings → Connections → SIM manager → Add eSIM.

Read the guide →

Install on Google Pixel

Settings → Network & internet → SIMs → Add SIM.

Read the guide →

Troubleshooting

No signal, no texts, number not showing — the fixes, in order.

Fix a problem →

Check compatibility

Not sure your phone takes an eSIM? Check before you pay.

Check your phone →

FAQ

Area codes, refunds, deleted eSIMs, banking codes — answered straight.

Read the FAQ →

Still stuck?

Email support@getstateline.com from the email you bought with, or sign in and open a support ticket (tickets are for account holders) and quote the reference it gives you. Tell us your phone model and what you see on screen. A screenshot of any error helps us help you faster. One warning that saves lines: never delete the eSIM profile while troubleshooting — a deleted eSIM can't be brought back.